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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Addressing Odor Problems in Your Home | SERVPRO® of Southern Washington county

1/3/2023 (Permalink)

< img src =”cleaning.jpg” alt = "a SERVPRO crew setting up machines to clean a kitchen " > If you experience an odor or any other damage inside your home, call SERVPRO of Pewaukee & Sussex day or night.

No job is too big for our highly trained restoration technicians, and that includes tackling any odor problems that you have in your home. Recovering from damages after a disaster can be frustrating enough without having to worry about any lingering issues like odor. That’s where we come in!

Every kind of home damage has the ability to cause lingering odors, from water damage to soot left behind from a fire.

Thankfully, we know how to successfully remove any odor from any surface! Check out our odor removal process below to learn more.

Odor Removal Methods

Each odor is different and comes with different cleanup challenges, so we follow our step-by-step procedure to ensure that we fully understand your specific situation. We can tackle airborne chemicals, gasses or tiny particles in the air.

Some of our removal agents are:

Masking agents. This is a method we can use to help make your home more pleasant to live in while we work on preparing a more in-depth method. Masking agents can be a good first step!

Filtration agents. Our absorption agents work on pulling the odor out of the carpet, floors and furniture. They can also suck the odor right out of the tiny particles in the air.

Disinfectants and sanitizers. A simple cleaning won’t always be effective, so we make sure to completely sanitize the area to prevent any fungus or bacteria from growing back.

Our Four Step Removal Process

When you call us to remove an odor in your home, here’s how it will go:

1. Remove the source. We jump into action to remove the source of the smell. If the cause is unknown, we work hard to identify it right away and remove it, along with anything else that was compromised near it.

2. Clean residue from surfaces. A thorough cleaning comes next! This ensures that every odor particle has been removed and every surface has been sanitized.

3. Recreate the odor-causing conditions. This is a special step that gives us the reassurance that we got everything out. A deodorizer is employed to recreate the environment where the odor originally occurred. For example, if smoke was your issue, we will use “deodorizing smoke.”

4. Seal exposed surfaces. If the odor is proving to be troublesome or isn’t responding to our initial efforts, we can seal off the affected area while we reassess and work on implementing other odor removal methods.

No matter what is causing your odor, we can get rid of it! Your SERVPRO of Southern Washington County team is here for you and your family day or night.

If you experience an odor or other damage inside your home or business, call us at any time, 247. We have the training and equipment to quickly get your property back in operation.

The Facts on Water Damage in Your Home | SERVPRO® of Southern Washington County

12/9/2022 (Permalink)

< img src =”water.jpg” alt = "a white ceiling showing signs of water damage from a leak " > If you experience any water damage inside your home or business, reach out to SERVPRO of Southern Washington County

Water is essential in our homes and in our lives, but we want it to stay off of our floors and out of our basements. Water damage is a constant threat and can happen in an obvious manner or it can slowly creep up on us without much forewarning.

The key to controlling water leaks in your home is to be proactive. Spotting a water leak early can save you time and money when it comes to necessary repairs.

Keeping Your Bathroom Dry

We use water in our bathrooms perhaps the most out of any other room in our home. Sinks, bathtubs, toilets and showers all utilize water daily in order to function. That also means that the threat of water issues are present every day, too.

Check the seals around these fixtures and inspect their water supply lines every time you clean your bathroom. This can help you catch any cracks or leaks right away.

The Threat of Your Appliances

We are grateful for the inventions of the water heater, dishwasher and washing machine. They can make our lives much easier and more comfortable, but only when they work how they are supposed to.

Faulty appliances are one of the common reasons we get calls about water damage. Routinely cleaning them and checking for water damage can help stop a small problem from becoming a large and costly issue. If you notice any staining, peeling paint or mold behind these appliances, call us immediately so we can investigate.

Water Damage and the Weather

We are constantly battling different weather here in eastern Wisconsin. If we aren’t experiencing heavy rain from summer thunderstorms, we are hunkering down during a strong winter storm.

Even just this fall, we experienced record rainfall from that single storm that came through, leading to roads flooding and overflowing rivers. All it takes is one strong storm for us to wake up to standing water in our homes.

At each change of the season, check your windows and doors to make sure they are waterproof. Controlling moisture in your home prevents water damage as well as potential mold growth.

It is also important to focus on keeping your yard and roof ready for the change in season! Clean out your gutters, clear off your roof and set up your downspouts so that you are ready for anything the winter brings our way.

If you experience water damage inside your home or business, call us 247. We have the experience and equipment to get your property back in working order fast.

Winter is coming | SERVPRO of Southern Washington County

11/22/2022 (Permalink)

< img src =”thermometer.jpg” alt = "side by side view of a hot and cold thermometer " > If you experience damage due to a winter storm, call SERVPRO of Southern Washington County. We have the experience and equipment for any issue.

Even though it seems like we just emerged from last year’s cold temperatures, the winter season is upon us once more. That means the arrival of snow, ice and brutal wind.

We are fully accustomed to winter weather here in eastern Wisconsin, and we all know that the weather can range from gently falling snow to major blizzards and dangerous conditions. When those dangerous conditions are present, that also means the risk of home damage is present as well.

Is your home well-prepared to weather through the first winter storm?

Winter All Around Us

We can expect a classic Wisconsin winter with lots of snow and frigid temperatures this year, while other parts of the United States experience a milder season.

However the winter season takes shape here in eastern Wisconsin, we can all prepare our homes to tackle whatever Mother Nature throws at us!

Winter Around Pewaukee and Sussex

We all know how tough Midwesterners are. We can handle icy cold wind, heavy snowstorms, blizzards and whiteout conditions any time from October to April.

Even just last year, we had our first brush with winter in the middle of October. Knowing that we could experience winter weather so early in the season, it is important to prepare your home as soon as you are able to.

Protecting Your Home From Damage

One of the interesting things about winter is that there are so many different ways that weather can affect us. While some situations call for being cautious on the roads while driving, others can create hazardous conditions and make travel impossible.

In those instances, it is crucial to make sure you have a reliable way to receive weather alerts and have an emergency kit stocked and ready to use at any time. It can also be helpful to keep a pantry stocked with some canned foods in case travel is not advised for a while.

Is your house drafty? That may mean that your windows and doors are not weatherproof. This can leave your home vulnerable to cold temperatures and unwanted moisture.

Outside your home, take the time to clean out your gutters and turn off the water access to your outdoor water spigots. If you leave your spigots on or attempt to run them in the winter, water can get into the pipes, freeze and then burst. That can create a costly and really extensive problem in the springtime.

We can handle the winter weather, fellow Wisconsinites! If you do find yourself suffering some type of home damage or water damage this winter, we are here. Your SERVPRO of Southern Washington County team will step in to ensure you are back into your newly restored home in no time.

If you experience damage in a winter storm, call us. We have the experience and equipment to get your home back to normal.

Avoid a House Fire This Holiday Season | SERVPRO® of Southern Washington County

11/7/2022 (Permalink)

< img src =”tree.jpg” alt = "a small Christmas tree in front of a burning fireplace " > Should a fire issue pop-up during this holiday season, SERVPRO of Southern Washington County will be on call ready to assist.

Believe it or not, the holiday season is here again already! It is time to start planning out your family traditions, pulling out your cookie cutters and surrounding yourself with twinkly lights.

While this time of year may be one of your favorites, it is also the time that you need to be extra cautious to avoid a house fire.

Protecting Your Decorations

Decorating your home can be a great way to celebrate the season! It also just so happens that many holiday decorations are flammable. In fact, about 790 structural fires happen every year due to decorations catching fire.

If you love to hang stockings over the fireplace or mantel, don’t hang them too low or in the path of any fire or heat source. Even just a single spark could send your precious memories up in flames.

If real trees are a must in your family, the tree you choose needs to be freshly cut! It is also important to inspect it to ensure there aren’t too many dead needles falling off of it, which could indicate that it is dehydrated. Once it is all decorated, only keep it plugged in when you are home and awake.

Other Holiday Fire Hazards

Candles are a cozy way to celebrate the season with some ambiance and delicious smells. But they are also a fire hazard!

During this time of year, candles are responsible for 20 new home fires every day in the United States. If you do light candles, it is important that you only keep them lit when you are near them and never leave them within the reach of children or pets.

Decorating the exterior of your home with lights can make your home seem so welcoming. Just be sure that the lights you choose to hang are rated for outdoor use, and never pierce the wiring with staples or nails in order to hang them up.

You deserve to relax and enjoy all that there is to do in the area this holiday season! Make sure you check out the light display at the Ingleside Hotel. With over 30,000 lights inside the trail and other fun seasonal activities, it is one of the best ways to celebrate.

Our staff at SERVPRO of Southern Washington County is always here and ready to jump into action for you. Our goal is to restore your home as quickly as we can so you can go back to enjoying the holiday season.

Have smoke or fire damage in your house? Contact us today to get cleaned up fast.

Responding to a Water Disaster at Your Business | SERVPRO® of Southern Washington County

10/21/2022 (Permalink)

< img src =”floor.jpg” alt = "a zoomed in view of a wooden floor showing signs of water damage " >   SERVPRO of Southern Washington County is your local commercial restoration company. We will always be here to help and get you back in business.

Whenever water is involved in a disaster, it can be costly and extensive to repair. That is especially true if the disaster happens at your business!

In addition to the sheer cost of a commercial restoration, you also would have to take into account any closures while the repairs are taking place. This alone should make every business owner start to prep ahead of time.

Water damage can come in the form of burst pipes, sprinkler system issues and of course, Mother Nature. We experience all kinds of water-related weather events here, from thunderstorms to ice storms. Even just recently we were affected by flooding and road closures on I-94. Whenever water is involved, there is a risk for damages.

Understand Your Utility Room

If your business is in a storefront or building, chances are that it has some type of utility space where all of your valves are. Fully understand what all of your water shutoff valves do and what they are responsible for.

Once you understand it, communicate this to your management team or whoever you entrust your business to while you are not there. Someone should always be able and ready to respond to an emergency situation!

Different Water Types

Water is constantly flowing around us providing many different daily services, so it’s no wonder that there are different levels of water safety.

White water: This kind of water is the water within your pipes. It is typically considered safe to handle in small amounts.

Gray water: Gray water is all of the water that flows into your sink, shower and kitchen drains. While it is considered contaminated, handling it carefully is considered OK.

Black water: Black water should always warrant a professional cleanup. This water can contain sewage or runoff from a storm drain and is considered toxic.

Taking Appropriate Action

Once you discover the problem, turn off the appropriate shutoff valve immediately. Then start to address your situation.

If you have the ability to open windows and start circulating the air, do so now and turn on some fans. Then make sure you close off the area to customers, bystanders and your staff to keep everyone safe.

After all that is done, start documenting any damages with pictures. Insurance agents will want clear pictures of what happened, so the sooner you can get them, the better.

We Can Handle the Job

While drying out your space is the first priority, checking for any hidden water damage should happen next. Your wall studs, beams and floorboards may still be soaked and if they are not dried quickly, mold could set in.

Call us to do the job right! Our team at SERVPRO of Southern Washington County is here for you no matter what kind of water damage problem you face. We have the proper equipment to get the job done thoroughly, and we will work our hardest to repair your business for you.

When disaster strikes your commercial property, we’ll be there to help clean up and get you back in business quickly. Reach out 247 to get started!

We Are Your Neighborhood Restoration Team | SERVPRO® of Southern Washington County

10/13/2022 (Permalink)

Crew loading equipment to service homeowner in need. No job is too big or small. Call SERVPRO of Southern Washington County today to schedule your estimate.

When you need help with a restoration project in your home, having a quality team on your side makes all the difference. We are strong leaders in storm, fire and water damage cleanup, and we are the best at what we do!

We can also tackle projects other than disaster assistance. We handle mold remediation and other cleanup issues like graffiti. Whatever cleanup job you have, we don’t back down from the challenge.

But we stand out above the competition because we are members of this community, just like you are.

Why Is Being Local Helpful to the Community?1. We Can Get to You Quickly

Certain damages require a quick response, like water or mold. When we are only a street or two away, our response time can be minimal!

When you call us at SERVPRO of Southern Washington County, we are ready to tackle your job at any time of day. It doesn’t matter if it is 2 a.m. when you discover your water disaster, someone will always be there to pick up the phone.

2. We See the Same Storms

We live and work here with you, so we are also tuned in to Fox6 or CBS58 to get the latest weather forecast. When a storm system is coming our way, we get to work preparing our teams so that we can mobilize quickly if need be.

We have seen what tornadoes can do to our community and have experienced the struggles that a huge winter storm can bring, so we are fully invested in our local weather like you are.

3. We Know Southeastern Wisconsin

Other restoration companies typically send out trucks from farther away when you call for help, and sometimes, they even come from out of state! It can be hard to navigate our area if you aren’t from here, so they might struggle with street directions or other parts of our cities.

That doesn’t apply to us! We know to avoid I-94 and Highway 45 during rush hour and where to get some of the best food and have a great game of bowling. (Hint, it’s Pioneer Bowl Sports Center | Bowling Center | Richfield, WI). Our area is home to us, just like it is to you.

We also are up-to-date on local ordinances and government regulations, so obtaining that information won’t slow us down one bit.

Local and National Benefits

We are ready to tackle whatever project you have for us. While our specialty is working alongside local technicians and partnering with small businesses to best serve you, sometimes large-scale disasters require a larger pool of resources. That’s where our neighbors come in!

We have relationships with other SERVPRO locations around us, and we can connect with them if we need to borrow staff or equipment. Our goal is to serve you however we can in the best way we know how!

When disaster strikes your home or your business, we’re the team you can trust—located right here, close to home. Get in touch today to get started!

When you suffer storm-related damage to your home or business, make SERVPRO of Pewaukee & Sussex your first call.

8/18/2022 (Permalink)

Storm Damage Lighting showing Storm Damage

Storm damage is a very real concern for all homeowners. When a storm is in the area, it can make everyone anxious. Unfortunately, experiencing some sort of storm damage is likely at some point during your lifetime.

That being said, just because a storm is coming our way doesn’t mean that you are guaranteed to suffer damages! It all depends on the category of the storm, the location of your home in town and how well-built your home is.

In eastern Wisconsin, we are at risk of severe warm-weather events like tornadoes and severe thunderstorms as well as cold-weather threats like winter storms and freezing rain. We love the Midwest!

When one of these weather events comes to town, we are at risk of three major damages occurring:

Wind

Wind accompanies summer and winter weather. If it blows fast enough, it can cause widespread damage.

While it is true that tornadoes produce some of the highest wind speeds, wind from thunderstorms can be just as devastating. In fact, wind from storms can be over 100 mph.

Strong-enough winds can uproot trees and throw around debris in your yard. Stay inside and avoid windows until the storm has passed and the wind has died down.

Taking the time ahead of the arrival of any storm to clean up your yard and remove any trees or untethered furniture can help reduce your risk of suffering damage due to the wind.

Water

Water can be a great resource from thunderstorms if we are in need of rain for our lawns and gardens, but a lot of it can do incredible damage to your home.

It can leak through windows and down into our basements. And if your basement continually gets wet after storms, it can degrade your foundation and cause mold growth.

Grade your property, and if you do any landscaping, make sure your yard slopes away from your home to prevent water from pooling near your foundation. You can also research building a rain garden! Rain gardens are a great place for all of that unwanted water to flow to.

Your gutters need special attention as well! Blocked gutters can’t function properly and can let water pool on your roof that will eventually leak down your walls.

Impact

When it comes to impact damages, they can be costly and devastating. “Impact damage” come in the form of a fallen tree or some other type of object being thrown into the side of your home.

To prevent this kind of damage, do your best to keep your property free of any external hazards like dead trees or large hanging limbs. Tie down or otherwise secure furniture and other objects left outdoors during a storm to keep them from becoming projectiles.

Overcoming weather-related disasters of any kind is expensive. In fact, in 2021, it was reported that Americans suffered $145 billion in damages to their homes.

If you do discover damage to your home or property after a storm, call us at SERVPRO of Pewaukee & Sussex right away. Our dedication to your restoration will be unmatched, and we will get you back into your home right away.

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today at (262) 229-7522 to get your storm damage restoration started faster.

Making a Plan/Kit For You & Your Pets for an Emergency

6/24/2021 (Permalink)

Examples of kit items Examples of kit items

Make a Plan, Be Prepared. 

Being prepared for an emergency event is a very responsible task you can do for you, your family, and your pets.

Make a Plan
-Put a plan together by discussing the questions below with your family, friends or household to start your emergency plan.
-How will I receive emergency alerts and warnings?
-What is my shelter plan?
-What is my evacuation route?
-What is my family/household communication plan?
-Do I need to update my emergency preparedness kit?
-Remember, during a disaster what’s good for you is good for your pet, so get them ready today.

If you leave your pets behind, they may be lost, injured or worse. Never leave a pet chained outdoors.

Remember, during a disaster what’s good for you is good for your pet, so get them ready today.

If you leave your pets behind, they may be lost, injured or worse. Never leave a pet chained outdoors. Plan options include:

-Create a buddy system in case you’re not home. Ask a trusted neighbor to check on your animals.
Identify shelters. For public health reasons, many emergency shelters cannot accept pets.
-Find pet friendly hotels along your evacuation route and keep a list in your pet’s emergency kit.
Locate boarding facilities or animal hospitals near your evacuation shelter.
-Consider an out-of-town friend or relative.
-Locate a veterinarian or animal hospital in the area where you may be seeking temporary shelter in case your pet needs medical care. Add the contact information to your emergency kit.
-Have your pet microchipped and make sure that you not only keep your address and phone number up-to-date, but that you also include contact info for an emergency contact outside of your immediate area.
-Call your local emergency management office, animal shelter or animal control office to get advice and information.
-If you are unable to return to your home right away, you may need to board your pet. Find out where pet boarding facilities are located.
-Most boarding kennels, veterinarians and animal shelters will need your pet's medical records to make sure all vaccinations are current.
-If you have no alternative but to leave your pet at home, there are some precautions you must take, but remember that leaving your pet at home alone can place your animal in great danger.


BUILDING A KIT:
To assemble your kit store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

A basic emergency supply kit could include the following recommended items:

-Water (one gallon per person per day for at least three days, for drinking and sanitation)
-Food (at least a three-day supply of non-perishable food)
-Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
-Flashlight
-First aid kit
-Extra batteries
-Whistle (to signal for help)
-Dust mask (to help filter contaminated air)
-Plastic sheeting and duct tape (to shelter in place)
-Moist towelettes, garbage bags and plastic ties (for personal sanitation)
-Wrench or pliers (to turn off utilities)
-Manual can opener (for food)
-Local maps
-Cell phone with chargers and a backup battery

Include basic survival items and items to keep your pet happy and comfortable. Start with this list to find out exactly what items your pet needs to be Ready.

Your pet kit should include:

-Food (at least a three day supply in an airtight, waterproof container)
-Water (at least three days of water specifically for your pets)
-Medicines
-Medical records, proof of vaccinations, registration and adoption documents (talk to your veterinarian about microchipping)
-First aid kit (cotton bandage rolls, bandage tape and scissors, antibiotic ointment, flea and tick prevention, latex gloves, isopropyl alcohol, saline solution and a pet first aid reference book)
-Collar or harness with ID tag, rabies tag and a leash
-Crate or pet carrier (a sturdy, safe crate or carrier large enough for your pet to stand, turn around and lie down)
-Sanitation needs (litter box and litter, newspapers, paper towels, plastic trash bags and household chlorine bleach)
-A picture of you and your pet together to prove ownership (add species, breed, age, sex, color and distinguishing characteristics)
-Familiar items (treats, toys and bedding can help reduce stress for your pet)


Being safe and prepared is not only a good idea, but a safe one.

*Source: ready.gov

Fire Safety at your Campsite

6/21/2021 (Permalink)

Fire Fire

With summer upon us and loads of people wanting to get out of their houses amid the coronavirus, camping and the good ole outdoors has taken famously with the public. SERVPRO of Southern Washington County would like to remind you of some basics when it comes to maintaining and extinguishing your campfire at your campsite. It is your responsibility to maintain and extinguish it to prevent wildfires.

  1. Never cut whole trees or branches, dead or alive. Live materials won’t burn and dead standing trees are often homes for birds and other wildlife.
  2. Once you have a strong fire going, add larger pieces of dry wood to keep it burning steadily.
  3. Don’t burn dangerous things like aerosol cans, pressurized containers, glass or aluminum cans. They could explode, shatter and/or create harmful fumes or dust.
  4. Keep your fire to a manageable size.
  5. Never leave your campfire unattended.
  6. Allow the wood to burn completely to ash.
  7. Pour lots of water on the fire. Drown ALL embers, not just the red ones. Pour until hissing sound stops.
  8. If you do not have water, stir dirt or sand into the embers with a shovel to bury the fire.
  9. With your shovel, scrape any remaining sticks and logs to remove any embers. Make sure that no embers are exposed and still smoldering.
  10. Continue adding water, dirt or sand and stirring with a shovel until all material is cool.
  11. If it’s too hot to touch, it’s too hot to leave

Keeping these steps and reminders in mind will not only keep you safe, but keep the campground or nature area you are visiting safe as well!

*Source: smokeybear.com

What equipment is used to extract water from my Washington County property after a water damage?

6/16/2021 (Permalink)

Carpet Wand Extracting Water Carpet Wand Extracting Water

Water Damage Caused by Flooding

Once your home or commercial property gets water damage due to flooding, our crew will come out to access the damage. We will need to extract the water from your property because extraction is a critical step to removing moisture from a structure. The more excess water restorers remove with extraction equipment, the less time they will spend to evaporate and dehumidify the remaining moisture with drying equipment. Various types of extraction tools are used to remove water from flooring. These are:

  • extraction units
  • light wands
  • deep extraction tools
  • submersible pumps


Extraction Units

Extractors can be portable units or large truck-mounted units. 

A portable extractor is extremely flexible since it can be taken into almost any area of the structure. They do require electricity to operate, so power will have to be provided from the facility or a generator.


Truck-mounted extractors offer a more powerful vacuum compared to portables. They run off the work vehicle’s fuel, so no on-site power is needed

Light Wands

Light wands or “carpet wands” are used for water extraction. The light wand is appropriate for the initial water removal and extracting water from glue-down carpet. It is also effective in removing residual water on the surface of carpets after a stationary tool has been used. When the pad is being removed, the light wand is appropriate since you are not trying to remove all the water from the pad.

Deep Extraction Tools

There are various types of deep extraction tools that can be attached to an extractor.


Self-propelled extraction tools are powered by an independent motor that moves the unit over carpet at a consistent rate. These devices compress carpet and pad, squeeze out water, and remove water through the vacuum system of an extractor.

Stationary tools are able to extract water from carpet and pad using only the weight of the water damage restoration professional standing upon the device. A vacuum system is attached to the device, pulling water through a series of tiny holes in the base of the unit. Stationary tools are available in various sizes.

If you have water damage due to a flood in your Pewaukee or Sussex home, call SERVPRO of Southern Washington County at 262.229.7522 today!

What type of equipment is used to detect moisture in my Germantown, Wisconsin home?

6/16/2021 (Permalink)

Moisture meter Moisture meter

Once a water damage hits your home or commercial property, our crew will come out to evaluate the damage. Water damage restoration requires the use of certain equipment. This may include detection devices, extraction equipment, air moving and dehumidification equipment, as well as safety equipment. Simply having access to the right equipment is only part of the process.

Scoping involves locating the areas of the structure into which water has intruded and defining the extent to which structure and contents have absorbed moisture beyond normal moisture levels. Various devices allow a water damage restoration professional to track moisture within a structure. These devices include the following:

  • Moisture sensors
  • Thermal imaging cameras 
  • Moisture meters 
  • Thermo-hygrometers

Moisture Sensors

The moisture sensor is used to detect moisture in carpets and padding. The moisture sensor has sharp probes that penetrate through carpets and pad to determine if water has migrated on the subfloor underneath.

Thermal Imaging Camera

Thermal imaging cameras (also called infrared cameras) are utilized for inspecting and monitoring moisture in building materials.  They can show how water traveled throughout a structure, and many times they can indicate moisture that otherwise may have never been discovered. At the end of the project, they provide excellent documentation or proof that drying was successfully completed. Technically, thermal cameras do not display moisture images, but rather infrared images. 

Moisture Meters 

Moisture meters are utilized to measure the actual moisture content or level of various materials. Some meters are calibrated to measure specific materials; for example, a moisture meter calibrated for drywall will not accurately read moisture content in wood materials. Some meters are adjustable for different types of materials, such as a meter that can be adjusted for both wood and drywall. There are penetrating and non- penetrating moisture meters. 

Thermo-Hygrometers

A thermo-hygrometer (sometimes referred to as hygrometers) measures the relative humidity and temperature of air masses. Some thermo-hygrometers also give the restorer the humidity ratio, vapor pressure, and dew point.

If you have a water damage, call SERVPRO of Southern Washington County. We serve Germantown, Hartford, and Richfield Wisconsin just to list a few!! We are always open and always ready to help!

262.229.7522

Fire Damage Process Overview

6/9/2021 (Permalink)

Soot Cleaning Soot Cleaning

Emergency Fire Damage Process Overview

ONE HOUR:
Within one hour from notice of loss, SERVPRO of Southern Washing County will contact you to arrange for service. You'll know help is on the way.

FOUR HOURS:
Within four hours of loss notification, we will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly.

DETAILED EXPLAINATION:
We will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 

PRETESTING:
We then pretest for restorability, working from the source of the damage outward.

EIGHT HOURS:
Within eight hours of on-site arrival, a verbal or written briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.


CLEANING, RESTORATION, and DEODORIZATION:
We will work neatly and efficiently to help you regain control on your property when a damaging event has occurred. We ONLY use state-of-the-art restoration techniques to ensure your property is taken care of the first time.


FINAL WALK-THROUGH:
After all work has been completed and equipment removed, a final walk-through will be conducted with you to help ensure your satisfaction.

If your property has suffered a fire damage or has soot damage, call SERVPRO Southern Washing County at 262.229.7522. We are always Here to Help!

Defense Against Mold Growth in your Germantown, WI home

6/4/2021 (Permalink)

Mold Growth Mold Growth

Defense Against Mold Growth

Having prompt mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions. That's why SERVPRO is Here to Help when mold does occur. 

Here are some tips and best practices to reduce mold growth in your home:

  • Keep the humidity between 30 and 60 percent
  • Provide proper drainage away from buildings, especially the foundation
  • Regularly inspect plumbing and appliances for leaks and defects 
  • Keep gutters and drains clear of debris
  • Inspect the roof, windows, and other areas where water might enter the building and perform necessary maintenance
  • Respond to all water intrusions immediately 
  • Contact SERVPRO of Southern Washington County after a water damage or if you discover mold. 
  • Call your insurance agent if you plan on filing a claim

If you suspect mold in your home or commercial property, call SERVPRO of Southern Washington County at 262.229.7522. 

Fire, Smoke and Soot Restoration Services for your Richfield or Hartford WI Property

6/4/2021 (Permalink)

Fire, Smoke and Soot Restoration Services Fire, Smoke and Soot Restoration Services

Fire, Smoke and Soot Restoration Services

Structural Cleaning:

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. A pretest will occur to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the surfaces of your structure. Depending on the amount of soot, we may be able to reduce the cost of recovery. 

Contents Cleaning:

All the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. Careful inspection and testing of all fabrics will occur to ensure proper cleaning methods. All other restorable contents such as electronics, wood furniture, kitchen items, bedding clothing and more will be cleaned and deodorized to preloss condition. 

Deodorization

We provide specialized services that rid your structure of odors left by fire or smoke damage. We don't simply cover the lingering odor with fragrance, we seek out the source of the odor and remove it. There is Air scrubbing, thermal fogging and ozone generation. 

If your structure suffered a fire damage call SERVPRO of Southern Washington County at 262.229.7522

Certified: SERVPRO Cleaned

5/20/2021 (Permalink)

Certified: SERVPRO Cleaned seal Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Certified SERVPRO Cleaned:

A DEFENSIVE CLEANING PROGRAM 

Let us help you get back to business

If your business is still struggling with customer traffic or remaining open due to Covid, we can help. Since we’re all moving back toward a new kind of normal, the expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the ongoing COVID-19 situation. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Southern Washington County today at  262.229.7522 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Hurricane Prep Week Day 5

5/14/2021 (Permalink)

Hurricane Prep Week Day 5 Hurricane Prep Week Day 5

Being prepared for a disaster such as a hurricane can make all the difference in safety as well as damages. Each day this week we will be posting tips that can help you be prepared for a hurricane or any other major event. There is always comfort in having peace of mind knowing that you are ready. 

Day 5 of Hurricane Prep Week is about getting your home ready. If you plan to ride out the storm in your home, make sure it is in good repair and up to local hurricane building code specifications. Many retrofits are not as costly or time consuming as you may think. Have the proper plywood, steel or aluminum panels to board up the windows and doors. Remember, the garage door is the most vulnerable part of the home, so it must be able to withstand the winds. Trim your trees to prevent damage from snapped branches and board up your windows to protect them from flying debris. To learn about more ways to strengthen your home visit https://www.weather.gov/wrn/hurricane-strengthen-home

Hurricane Prep Week Day 4

5/13/2021 (Permalink)

Hurricane Prep Week Day 4 Hurricane Prep Week Day 4

Being prepared for a disaster such as a hurricane can make all the difference in safety as well as damages. Each day this week we will be posting tips that can help you be prepared for a hurricane or any other major event. There is always comfort in having peace of mind knowing that you are ready. 

Day 4 of Hurricane Prep Week is about having an evacuation plan. You should plan your route and have an alternate route in case the first one is not accessible.  You may have to evacuate quickly, so you should practice with your household and your pets. You should also remember that you may not have to drive hundreds of miles to evacuate, only far enough away from the evacuation area. 

Hurricane Prep Week Day 3

5/12/2021 (Permalink)

Hurricane Prep Week Day 3 Hurricane Prep Week Day 3

Day 3 of Hurricane Prep Week.

Being prepared for a disaster such as a hurricane can make all the difference in safety as well as damages. Each day this week we will be posting tips that can help you be prepared for a hurricane or any other major event. There is always comfort in having peace of mind knowing that you are ready. 

Day 3 of Hurricane Prep Week is about reviewing your insurance. Look at your policies ahead of time to see what's covered and if flood insurance is available to you since it's the leading cause of damage from tropical systems. The best time to prepare for a hurricane is before hurricane season begins on June 1. It is vital to understand your home's vulnerability to storm surge, flooding, and wind. For more insurance tips visit https://www.weather.gov/safety/hurricane-plan

Hurricane Prep Week Day 2

5/11/2021 (Permalink)

Hurricane Prep Week Day 2 Hurricane Prep Week Day 2

Being prepared for a disaster such as a hurricane can make all the difference in safety as well as damages. Each day this week we will be posting tips that can help you be prepared for a hurricane or any other major event. There is always comfort in having peace of mind knowing that you are ready.
Day 2 of Hurricane Prep Week is about having an emergency kit ready at work, in your car, and at home. This could include a backpack, water, non-perishable food, a blanket, etc. The best place to store the kit is somewhere that you will go to take shelter. Having all your materials in one place and storing them in your shelter location means that you don’t have to worry about getting prepared when a warning is issued. You’re already prepared and can just focus on getting yourself to your shelter. To learn more about what to put in your kit visit https://www.weather.gov/owlie/emergencysupplieskit

Hurricane Prep Week

5/10/2021 (Permalink)

Hurricane Prep Week Hurricane Prep Week

Being prepared for a disaster such as a hurricane can make all the difference in safety as well as damages. Each day this week we will be posting tips that can help you be prepared for a hurricane or any other major event. There is always comfort in having peace of mind knowing that you are ready.


First things First:

Start by creating an emergency ready plan for your family that includes emergency meeting places in your home, neighborhood and outside your neighborhood. You should make copies of your Family Emergency Ready Plan for each member of the household to carry in his or her wallet, backpack or purse. You should also post a copy in a central place at home.
You can create your own emergency ready plan at https://www.ready.gov/sites/default/files/2021-04/family-emergency-communication-plan.pdf

Fire Damage Cleanability

4/20/2021 (Permalink)

Fire with Soot Fire with Soot on Walls

Factors Affecting Cleanability in a Fire Damage 

Fire damages create many different cleaning challenges. A burning building is actually many complicated reactions between various elements, including the following:

  • the type of material burning
  • the amount of heat, oxygen and moisture content
  • air flow patterns in the building
  • types of smoke residues present 
  • the types of surfaces impacted by smoke and heat

Depending on how these elements interact as a fire progresses, fire damages can present extremely different cleaning and restoration situations depending on how these elements interact as the fire progresses. Here are factors you should consider to determine how difficult it will be to remove smoke residues. 

  • Type of surface
  • Age of surface
  • Amount of heat
  • Amount of moisture 
  • Type of material burned 
  • Air pressure 
  • Impingement
  • Temperature change

This information is important to SERVPRO of Pewaukee and Sussex in order to determine appropriate cleaning methods in a variety of situations and helps us to improve their inspection, scoping, pretesting, and restorability evaluation on fire projects. 

If your property has a fire damage, call SERVPRO of Southern Washington County. 262.229.7522

Carpet Cleaning Commercial Buildings

4/20/2021 (Permalink)

Before and After Carpet Clean Before and After Carpet Clean

Why should your business have its carpeting cleaned often and professionally? 

Carpeting and rugs are well known for hiding mold, dust, particle pollution and dirt. All of which can be terrible for your health! Cleaning the carpet will promote better indoor air quality, and will leave your carpeting or rugs clean and fresh. 

Having the carpets professionally cleaned will improve the overall aesthetic of the property and maintain its appearance. Having dirty and not well- maintained carpeting can really give off a bad vibe and make the overall look of the property seem dirty. You want your business to give the best impression possible. 

Regular cleaning of carpeting will also ensure that you are taking care of your initial investment. Proper care for carpeting will ensure that they stay fresh, clean and will look amazing throughout their lifetime. 

If your business or home needs a carpet clean, give SERVPRO of Southern Washington County a call today at 262.229.7522.

Water Damage Statistics

4/19/2021 (Permalink)

Example of Water Damage Example of Water Damage

Water problems are a nightmare for homeowners, especially when those problems then lead to significant flooding. Flooding, plumbing leaks, and water damage can happen at any time. Due to this, your valuables, textiles, and furnishings can be be damaged. Basements and lower levels of a home  are especially susceptible to this type of damage.

Numerical Water Damage Statistics 

  • 98% of basements in the US will experience some type of water damage during their lifespans.
  • 37% of US homeowners have suffered loses from water damage 
  • 14,000 Americans have some type of water damage emergency at home or work EACH DAY. 
  • 2.5 Billion is the annual cost to insurance companies from water damage and mold in the US. 
  • 6,965 is the average cost of a residential water damage insurance claim

Have a Water Damage?

As water damage specialists, we have the experience, expertise, and training to help get your property dried quickly and thoroughly.

Call SERVPRO of Southern Washington County at 262.229.7522

IICRC Certified Firm

4/19/2021 (Permalink)

IICRC Certified We are IICRC Certified

SERVPRO of Southern Washington County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO Southern Washington County

SERVPRO of Southern Washington County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Richfield, Wisconsin Cabin Water Damage

4/12/2021 (Permalink)

Cabin Roof Leak Cabin Roof Leak

This Richfield, Wisconsin Cabin had moisture coming in from roof damage

This cabin located in Richfield, Wisconsin had moisture coming in from recent damage to its roof. SERVPRO of Southern Washington County removed the tongue and groove wood ceiling, the insulation and dried out the affected materials. This photo really shows how high and intricate the ceiling was. The homeowner was pleased that we took such pride in our work in restoring their cabin back to its condition. This is what we live for- we want to help make your water or fire damage "Like it never even happened."

If your property has suffered a water damage, then give us a call. Estimates are always free.

Call SERVPRO of Southern Washington County at 262.229.7522 today. 

Taking Extra Care of Southern Washington Homes

4/12/2021 (Permalink)

Taking Extra Care Taking Extra Care

We take extra care of your Southern Washington County, Wisconsin Home.

In this photo you see a kitchen from Hartford, Wisconsin. Originally, SERVPRO of Southern Washington County did the water damage that occurred in this kitchen. The kitchen containment and cabinet protection in this photo are contained for future repairs and the hardwood floor sanding. From start to finish, we take pride in following precaution and making sure that every step along the way, we are taking care of not only your home- but you as well. We are a part of this community and want to make sure that the properties we restore are done properly!

If your property has suffered a water damage, then give us a call. Estimates are always free.

Call SERVPRO of Southern Washington County at 262.229.7522 today.

Faster to your Germantown, Wisconsin Water Damage Event

3/29/2021 (Permalink)

Water Damage SERVPRO of Southern Washington County provides 24 hour fire and water damage restoration service in Southern Washington County

We are prepared, highly trained, and ready to help!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Southern Washington County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Southern Washington County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Does your commercial or residential property need emergency services? Call us today at 262.229.7522! We are 24/7/365! 

We will make it "Like it never even happened."

Does Your Hartford, Wisconsin Home Have A Mold Problem?

3/29/2021 (Permalink)

Mold Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 262.229.7522!

Drying Commercial Building in Germantown, Wisconsin

3/25/2021 (Permalink)

Drying Commercial Drywall Ceiling in Place Drying Commercial Drywall Ceiling in Place

Drying a Commercial Building in Germantown, Wisconsin

This commercial building suffered a severe leak in the ceiling that affected drywall and other materials  in Germantown, Wisconsin. The decision to dry the commercial drywall ceiling in place was chosen and for good reasons. The reasons for doing this are that it can save on rebuild costs after restoration and it can help reduce interruption for your day to day business practices. You can see the equipment placement placed throughout the property. The property owner was highly satisfied with the decision to dry in place and with the overall work that SERVPRO of Southern Washington County  provided. 

If your commercial or personal property has suffered a water damage, give SERVPRO  of Southern Washington County a call. We are highly trained professionals who want to restore your property back to normal. 

Call us today at 262.229.7522.

Excited to begin our work in Southern Washington County!

3/15/2021 (Permalink)

Our Little Mascot, Enzo Our little mascot, Enzo

No that little man doesn't work for us, but he is our mascot!

SERVPRO of Southern Washington County may be new to the AREA but we can assure you we are NOT new to SERVPRO or at what we do.

Both of our owners worked at other SERVPROs until one day they decided they wanted to open up their own. They wanted to create a work environment that was customer first focused, work goal- oriented, and provide the absolute BEST services and do their jobs efficiently. They wanted their customer service to be top- grade, and we strive for these ideals everyday. 

These ideas were some of the building blocks for the foundation for our first SERVPRO territory- Pewaukee and Sussex- and we will provide these same ideals and commitments to Southern Washington County. 

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